Accidents happen though this is rare. Please inspect your order upon reception and contact me immediately (within 1 day) if the item is defective or damaged or if you received the wrong item so I can evaluate the issue and make it right. Keep the original packaging and take photos of the damage to use as evidence.

And email the photos and as much details as you can to the purchase confirmation email containing your order details.

I am unable to accept cancellations or returns.

All of my fine art prints are made to order, with love and care. For this reason I'm unable to accept returns, exchanges or change of mind as I do not hold stock. 

As many of my art pieces are sent directly from a framer or fine art printer, please do not send your purchase back to the fine art printer, framer or manufacturer on your shipping label. I cannot guarantee that your purchase will be able to be received safely and this may result in a loss of your purchase.

Unfortunately, I cannot accept returns on sale items or gift cards.

You can always contact me for return or refund questions at support [at] vikithorbjorn [dot] art.