Frequently asked questions
Collector’s FAQ
Can I see how the artwork looks in my space before purchasing it?
Yes! Send a photo of your wall, its dimensions, and the name + size of your selected canvas print tosupport [at] vikithorbjorn [dot] art. I’ll create a digital mockup so you can see exactly how it fits. This service isfreeand takes1-2 business days.
How is each canvas made?
Each custom canvas print uses a12-colour Giclée print process, ensuringmuseum-grade quality. The canvas is hand-stretched over a solid European knotless pine frame, with carefully folded corners for a flawless finish. Larger sizes include wooden wedges to maintain a taut surface and allow for future re-stretching.
How long will the artwork last?
Scientific lab tests suggest that Giclée prints can last100-200 yearsunder optimal conditions. For longevity, avoid prolonged exposure to direct sunlight.
Can I request a custom size?
Yes! If you need a custom size, emailsupport [at] vikithorbjorn [dot] artwith details (artwork name, dimensions, and delivery location).
Is this a real painting or a print?
This is amuseum-grade fine art print created from my original artwork. Itis not the original paintingbut is crafted to preserve its rich textures and depth.
Do you accept commissions?
I offerbespoke commissionsinwatercolour, acrylic, or mixed media—but only in my artistic style. If you're looking for a unique, custom piece, check out my commissions page for details.
Luxury Shipping & Handling
✔Complimentary UK shipping
✔Processing time: orders are typically shipped within3 business days, though occasional delays may occur.
Returns & Refund Policy
✔ Damaged or defective items: if your artwork arrives damaged, contact me within 24 hours with photos, and I will arrange a replacement. Keep all original packaging for assessment.
✔ No change of mind returns: each piece is made to order carefully, so I cannot accept returns or exchanges unless the item is faulty.
✔ No returns on sale items.
Email support [at] vikithorbjorn [dot] art for any questions.